Quality Customer Service Publications
Customer Service Home Page | QCS Publications | Contact the QCS Unit
Publications
- Scéim na Gaeilge (PDF, 323KB)
- Irish Language Scheme (PDF, 145KB)
- Customer Service Action Plan 2005 - 2007
- Customer Charter
- Principles of Quality Customer Service
- Customer Service Action Plan 2001 - 2004 (PDF, 449KB)
- Complaints Procedure (PDF, 386KB)
- Pléann Nósa Imeachta um Ghearáin (PDF, 1MB)
- Complaints Form
- Customer Comment Card
Last modified: 08/09/2011
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