Role of the Information Communications Technology Unit

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The mission of the ICT Unit is to provide appropriate Information and Communication technologies that enable our clients to access the information and services necessary to do their jobs. It provides the Department's business units with the Information Communication Technology tools to enable them to achieve their business goals. The goal of the Unit is to become an enabler of change within the Department, by assisting Business Units to enhance productivity through the innovative use of technology. The current strategy is available in the Publications section of this page.

The Unit supports the Department's business objectives through the use of technology based solutions where appropriate. The Unit provides and maintains the network infrastructure, telecommunications, general office applications and equipment and provides support for bespoke applications. Other significant roles include user support and training, electronic information security, business continuity and emergency planning.

It consists of four sections, headed by Assistant Principals, that support the central Department and some of the Offices. The four sections are

1. the Network Applications and Infrastructure section,

2. the Information Security, Asset Management and Collaboration section,

3. the ICT Business Services and Patents Office ICT section, and

4. the Database Services section.

The Unit is largely based in Dublin and Kilkenny. The Companies Registration Office has it’s own ICT section which supports CRO applications.